Refund Policy

Cancellation Policy

• Cancellations are accepted within 2-3 days of placing the order. However, if the product has already been processed for shipping, the request may not be entertained.
• Cancellation is not available for perishable goods such as flowers or food items. Refunds or replacements will be considered if the product quality is unsatisfactory.

Damaged or Defective Items

If you receive a damaged or defective product, please report it to our customer service within 2-3 days of receiving the item.

Our team will assess the issue and determine if a refund or replacement is appropriate.

Product Not as Expected

If the product does not match the description or expectations, contact our support team within 2-3 days. Our team will review the case and decide the next steps.

Manufacturer Warranty

For products covered by a manufacturer warranty, customers are advised to contact the manufacturer directly for resolution.

Refund Processing Time

If a refund is approved, it will be processed within 3-4 business days.